Can I receive a catalog?
Catalogs are available to view at any of our authorized Maggie Sottero retailers. Please visit the store locator to find a retailer in your area. All of our gowns can be viewed on-line by visiting our collection page.
 
In what sizes are your gowns available?
Most of our gowns are available in sizes 0-28, while some styles are offered in sizes 0-18. Please visit an authorized Maggie Sottero Dealer for additional sizing information.

How do I know what size to order?
It is difficult to provide sizing information without being able to see you in person. Please visit your nearest authorized Maggie Sottero retailer as they are skilled and experienced in assisting brides with these details. When you place your order with your nearest Authorized Maggie Sottero Retailer an experienced sales person will take your measurements and assist you in ordering the appropriate size.
 
What is the difference between Maggie Sottero^®, Sottero & Midgley™, and Destinations by Maggie Sottero^® gowns?
Please visit our about collections page for more information about our newest collections.

What is the Maggie Sottero Limited^® Collection?
The Maggie Sottero Limited Collection is limited in distribution and availability and is only offered through select premiere Maggie Sottero retailers. Because of the exclusive nature of this product, photographs of the gowns are not available. Please visit the store locator on our website to find a an authorized retailer of our Limited Collection in your area.

How do I find a retailer in my area that is carrying a particular collection?
Please visit the store locator on our website to find a listing of authorized retailers in your area.  Below each store listing, you will find symbols for each collection that retailer is currently carrying in their store.  

M – Maggie Sottero^®
S – Sottero & Midgley™
L – Maggie Sottero Limited^®
D – Destinations by Maggie Sottero®

How can I find the price of a gown?
Please visit the store locator on our website to find an authorized Maggie Sottero retailer in your area. They will be happy to assist you with pricing information.

How long does it take to receive my gown?
Please visit you’re nearest authorized Maggie Sottero retailer for specific information regarding the gown you are interested in, as delivery time will depend on many factors.  They may also contact us directly to inquire if your gown is in stock and available an earlier delivery.

Can I buy my gown directly from Maggie Sottero?
As we are a manufacturer, we do not sell directly to the public.  Please visit the store locator on our website to find an authorized Maggie Sottero retailer in your area.

Is it safe to buy my gown on-line?
We do not recommend making such an important purchase on-line.  Please visit the store locator on our website for additional information and to find an authorized Maggie Sottero retailer in your area.
 
How do I confirm that a store is an authorized Maggie Sottero retailer?
You can verify a retailer as being authorized by finding them on our online store locator. Also, please look for our “Authorized Maggie Sottero Retailer” seal in the retailer's shop window. In addition to the aforementioned steps, your retailer should provide you with a “Maggie Sottero Certificate of Authenticity”. This is a beautiful certificate including an embossed seal, an original serial number, and a place for the bride's name and the name of the authorized store where the gown was purchased.
 
How can I clean my gown?
We recommend calling 1-888-GOWN888 or visit www.gown.com for proper gown cleaning and preservation.

How can I be included in the Maggie Brides section of this website?
We love to hear from our beautiful Maggie Brides! We cherish the joyous experiences our Maggie Brides have shared with us, and would love for you to be a part of this special Maggie tradition. Simply fill out our Maggie Brides form to submit your photo and story.

How long does it take for my story and photo to appear in Maggie Brides?
Please allow 5-7 business days for your story and photo to be added to our website.  You will be notified if there is a problem with your submission.
 
How will I know if a style will be discontinued any time soon?
Select styles are discontinued each fall and spring. Images are removed from our website prior to the effective date, so continue to check our on-line collection to see if your gown is still available. If the gown you are interested in can no longer be found on our website, please visit you're nearest authorized Maggie Sottero retailer as soon as possible for any available options.

What is the difference between White and Diamond White?
Our Diamond White is a very light ivory.  It has a beautiful softness that makes it very flattering on all skin tones.  White is a true, pure white color that would give you that “wedding white” look.  Our authorized retailers will be able to show you the differences between Diamond White and White with their fabric swatches.

Are photographs available of each color option?
Our gowns are only photographed in the colors shown on our website.  Please browse through our Maggie Brides page to see if a bride is wearing the color you are interested in.

Can my gown be ordered with custom length?
Most styles are available in custom length.  Custom length refers to various lengths shorter or longer than a standard length gown.  Please have your authorized Maggie Sottero retailer contact us directly to inquire if your gown is available to order in custom length.  They will also be able to discuss the best length to order considering your preferred shoe height, petticoat size, etc.

Can I cancel my order or return my gown?
Our authorized Maggie Sottero retailers have their own return/exchange policies.  Please refer to your sales agreement or contact them directly for any available options.

For all other inquiries, please contact your nearest authorized Maggie Sottero retailer.  They are extremely knowledgeable about our collections and will be happy to work with you to ensure your questions are answered.  They are also happy to contact us directly on your behalf, if necessary.